1Welcome to 24
24 exists to help people create real connections.
- Every profile represents a real person.
- Every conversation begins with trust.
- Every interaction shapes the kind of community we're building together.
These Community Guidelines explain what we expect from everyone who uses 24. They're designed to help create a community that is authentic, respectful, welcoming, and safe.
By using 24, you agree to follow these Guidelines in addition to our Terms of Use, Privacy Policy, and Safety Policy.
2The 24 Standard
We believe great communities aren't built by writing long lists of rules. They're built by shared values. These principles guide everything we do:
Be Authentic
Come as yourself. Use your real identity. Represent yourself honestly. Don't pretend to be someone you're not. Authentic people create authentic relationships.
Be Respectful
Behind every profile is another human being. Treat people with kindness—even when conversations don't go the way you hoped. Respect people's boundaries, preferences, and decisions. No one owes anyone a reply, a date, or a relationship.
Be Curious
Ask questions. Listen. Get to know people. The best conversations begin with genuine curiosity.
Be Considerate
Think before you send something. A message that feels funny to you may feel uncomfortable to someone else. If you're unsure whether something is appropriate, it probably isn't.
Be Safe
Look out for yourself. Look out for others. If something doesn't feel right, trust your instincts. Use the reporting tools whenever necessary.
Be Honest
Say who you are. Use recent photos. Share truthful information. Don't intentionally mislead people. Relationships built on honesty start better.
3What We Don't Allow
While we encourage individuality, certain behavior has no place on 24.
Fake Accounts & Impersonation
Do not:
- pretend to be another person;
- create fake profiles;
- use another person's photographs;
- impersonate public figures;
- misrepresent your age or identity; or
- create duplicate accounts to avoid enforcement.
We want people to meet real people.
Harassment & Bullying
Do not harass, threaten, intimidate, or repeatedly contact someone who has made it clear they are no longer interested. Examples include:
- repeated unwanted messages;
- insults;
- intimidation;
- degrading comments;
- encouraging others to harass someone; or
- targeting another member.
Respect "no." Respect silence. Respect boundaries.
Hate & Discrimination
24 has zero tolerance for content that attacks or promotes hatred toward people based on protected characteristics. This includes:
- race;
- ethnicity;
- nationality;
- religion;
- disability;
- sex;
- gender identity;
- sexual orientation; or
- other protected characteristics under applicable law.
Healthy disagreement is welcome. Dehumanizing others is not.
Violence
Do not promote, glorify, encourage, or threaten violence. This includes:
- physical threats;
- violent imagery intended to intimidate;
- encouraging harm toward others;
- terrorist content; or
- organized criminal activity.
Immediate safety concerns may be reported to law enforcement where appropriate.
Sexual Content
24 is intended for dating—not explicit content. Do not share:
- pornography;
- explicit sexual images;
- non-consensual intimate imagery;
- sexually exploitative material;
- content involving minors; or
- sexually coercive messages.
Always respect consent.
Minors
You must be at least 18 years old to use 24. Any account believed to belong to someone under 18 may be removed. Content involving the exploitation of minors will be reported to appropriate authorities.
Illegal Activity
Do not use 24 to:
- buy or sell illegal goods;
- facilitate criminal activity;
- traffic prohibited substances;
- commit fraud; or
- encourage unlawful conduct.
Scams & Fraud
Never use 24 to deceive others for financial or personal gain. This includes:
- romance scams;
- fake investment opportunities;
- phishing;
- identity theft;
- payment fraud;
- referral fraud;
- fake giveaways; or
- impersonation for financial benefit.
Spam & Commercial Promotion
24 is for building relationships—not unsolicited advertising. Do not:
- send spam;
- promote businesses without authorization;
- recruit for multi-level marketing;
- harvest contact information;
- artificially inflate referrals; or
- manipulate promotions.
Official Ambassador Program activities are permitted only in accordance with their rules.
Privacy
Respect other people's privacy. Do not:
- publish someone's personal information;
- share private conversations without permission;
- record people without consent where required by law;
- dox another member; or
- threaten to reveal private information.
Intellectual Property
Only upload content you own or have permission to use. Respect:
- copyrights;
- trademarks;
- publicity rights; and
- creative work belonging to others.
Platform Integrity
Do not attempt to interfere with 24. Examples include:
- hacking;
- reverse engineering;
- automated bots;
- scraping;
- manipulating recommendations;
- exploiting bugs; or
- bypassing security systems.
4Reporting Problems
If something doesn't feel right, tell us. You can report:
- profiles;
- messages;
- photographs;
- voice notes;
- harassment;
- scams;
- impersonation; or
- any other concerning behavior.
Reports help keep 24 safe for everyone.
5How We Review Reports
Every report is reviewed using the information available to us. Depending on the situation, we may:
- review profile information;
- review reported messages;
- review uploaded media;
- consider previous reports;
- use automated safety systems; and
- involve trained moderators.
Not every report results in enforcement. Likewise, some serious violations may result in immediate action.
6Enforcement
Our goal is education whenever possible. However, protecting the community comes first. Depending on the circumstances, 24 may:
- issue a warning;
- remove content;
- restrict features;
- suspend messaging;
- suspend an account;
- permanently remove an account;
- disqualify users from promotions; or
- report unlawful conduct where appropriate.
Serious violations may result in immediate permanent removal without prior warning.
7Staying Safe
While 24 works hard to create a safe community, every member should practice good judgment. We recommend:
- meeting in public for first dates;
- telling a trusted friend where you're going;
- arranging your own transportation;
- never sending money to someone you've only met online;
- protecting personal information; and
- trusting your instincts.
If you ever believe you are in immediate danger, contact local emergency services immediately.
8Our Commitment
We believe the best dating app isn't the one with the most users. It's the one with the best community.
We'll continue improving 24 by listening to our members, updating these Guidelines, and making thoughtful decisions that put people first.
Thank you for helping make 24 a place where real conversations become real connections.
9Contact Us
Questions about these Community Guidelines can be directed to:
1178 Broadway, Floor 3
New York, NY 10001