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ACCESSIBILITY & INCLUSION

Accessibility Statement

Effective: August 5, 2026
•
Last Updated: August 5, 2026
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Entity: 24 Operating Company LLC

At 24, we believe meaningful connections should be accessible to everyone. We are committed to designing and maintaining digital experiences that are usable by people of all abilities. Accessibility is an ongoing part of how we design, build, and improve 24, and we continually work to make our products more inclusive for all members.

Table of Contents (Jump to section)
1. Our Commitment2. Our Approach3. Accessibility Standards4. Accessibility Features5. Ongoing Improvements6. Third-Party Services7. Compatibility8. Feedback9. Contact Us10. Statement Updates

Table of Contents

1.Our Commitment2.Our Approach3.Accessibility Standards4.Accessibility Features5.Ongoing Improvements6.Third-Party Services7.Compatibility8.Feedback9.Contact Us10.Statement Updates

1Our Commitment

At 24, we believe meaningful connections should be accessible to everyone.

We are committed to designing and maintaining digital experiences that are usable by people of all abilities. Accessibility is an ongoing part of how we design, build, and improve 24, and we continually work to make our products more inclusive for all members.

2Our Approach

Accessibility is considered throughout the design and development of the 24 platform. We strive to create an experience that is:

  • intuitive to navigate;
  • readable and understandable;
  • compatible with assistive technologies where supported;
  • accessible across a variety of devices and screen sizes; and
  • continually improved through user feedback and testing.

Accessibility is an ongoing process, and we recognize there is always room for improvement.

3Accessibility Standards

24 aims to design its Services with reference to recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, where appropriate.

Ongoing Alignment

While we work toward these standards, some areas of the Services may not yet fully conform due to the evolving nature of our products and technology.

4Accessibility Features

Depending on your device and operating system, 24 may support accessibility features such as:

  • compatibility with screen readers;
  • support for Dynamic Type and adjustable text sizes;
  • sufficient color contrast in many interface elements;
  • descriptive labels for interactive controls;
  • keyboard navigation on supported platforms;
  • scalable layouts across supported screen sizes; and
  • compatibility with operating system accessibility settings.

Accessibility features may vary depending on your device, operating system, browser, and app version.

5Ongoing Improvements

Accessibility is not a one-time project. We regularly evaluate our products and may improve accessibility by:

  • refining navigation;
  • improving contrast and readability;
  • improving screen reader support;
  • improving keyboard accessibility;
  • improving voice control compatibility;
  • fixing accessibility bugs; and
  • incorporating user feedback into future releases.

As 24 evolves, we expect accessibility improvements to continue alongside new features.

6Third-Party Services

Some portions of the 24 experience rely on third-party services or technologies that are outside of our direct control.

Although we encourage our partners to support accessibility, we cannot guarantee the accessibility of third-party content, websites, or services.

7Compatibility

24 is designed to support current versions of major mobile operating systems and modern web browsers. Performance and accessibility may vary depending on:

  • device model;
  • operating system version;
  • browser;
  • assistive technology; and
  • internet connection.

Keeping your device and operating system up to date may improve your experience.

8Feedback

We welcome feedback about the accessibility of 24. If you experience difficulty accessing any part of our Services or have suggestions for improvement, we encourage you to contact us.

When possible, please include:

  • a description of the issue;
  • the device you were using;
  • your operating system;
  • your browser or app version;
  • any assistive technology you were using; and
  • screenshots or screen recordings, if available.

This information helps us investigate and improve accessibility more efficiently.

9Contact Us

If you have questions, feedback, or accessibility concerns, please contact us:

24 Operating Company LLC
Email: accessibility@twofour.app
Website: https://twofour.app
Business Mailing Address:
1178 Broadway, Floor 3
New York, NY 10001

We review accessibility feedback on an ongoing basis and appreciate your help in making 24 more accessible for everyone.

10Statement Updates

We may update this Accessibility Statement from time to time as our Services evolve or as accessibility standards and best practices continue to develop.

The "Last Updated" date at the top of this Statement indicates when it was most recently revised.

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